Last Updated: 3 August 2026
At Bum Seating (Pty) Ltd, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or purchase products from us.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We may collect the following information when you use our website or place an order:
- Full name
- Company name (where applicable)
- Email address
- Telephone number
- Billing address
- Delivery address
- Order history
- Payment information (processed securely through our payment providers)
- IP address
- Browser and device information
- Website usage information
How We Collect Your Information
We collect information when you:
- Create an account
- Place an order
- Request a quotation
- Contact our sales team
- Subscribe to marketing communications
- Submit a warranty claim
- Browse our website
How We Use Your Information
We use your personal information to:
- Process and deliver your orders
- Provide customer support
- Respond to enquiries
- Prepare quotations and invoices
- Process warranty claims
- Improve our products and services
- Improve our website experience
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Send promotional emails where you have opted in
Payment Security
All online payments are processed through secure third-party payment providers.
Bum Seating does not store your full credit or debit card details.
Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us to:
- Remember items in your shopping cart
- Save your website preferences
- Analyse website traffic
- Improve website functionality
- Provide relevant advertising
You can disable cookies through your browser settings. Please note that some website features may not function correctly if cookies are disabled.
Google Analytics
We use Google Analytics to understand how visitors interact with our website.
Google Analytics collects anonymous information such as:
- Pages visited
- Time spent on the website
- Browser type
- Device information
- General geographic location
This information helps us improve our website and customer experience.
Marketing Communications
If you subscribe to our newsletter or marketing communications, we may send you:
- Product updates
- Promotions
- Special offers
- New product announcements
- Company news
You may unsubscribe at any time using the unsubscribe link included in our emails.
Sharing Your Information
We respect your privacy and do not sell your personal information.
Your information may be shared only where necessary with trusted service providers, including:
- Courier companies
- Payment service providers
- Website hosting providers
- IT service providers
- Professional advisers
- Government authorities where required by law
Protecting Your Information
We take reasonable technical and organisational measures to protect your personal information against:
- Unauthorised access
- Loss
- Misuse
- Alteration
- Disclosure
While we strive to protect your information, no method of electronic transmission or storage is completely secure.
Data Retention
We retain personal information only for as long as necessary to:
- Fulfil orders
- Provide customer support
- Meet legal and accounting requirements
- Resolve disputes
- Enforce our agreements
Your Rights
Subject to applicable South African law, including the Protection of Personal Information Act (POPIA), you have the right to:
- Request access to your personal information
- Correct inaccurate information
- Request deletion of personal information where legally permitted
- Withdraw consent where applicable
- Object to certain processing activities
To exercise any of these rights, please contact us.
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the content or privacy practices of external websites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page and will take effect immediately upon publication.
Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us.
Bum Seating (Pty) Ltd
Website: https://www.bumseating.co.za
Email: sales@bumseating.co.za