GDPR Policy
Bum Seating | Rigel Avenue, Pretoria, South Africa 0181
Email: info@bumseating.co.za | Phone: +27 82 933 5302
1. Introduction
Bum Seating is committed to protecting your privacy and ensuring the security of your personal data. This GDPR Policy explains how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) (EU 2016/679).
2. What Personal Data We Collect
We may collect the following personal data when you use our website or services:
- Identity Information: Name, email, phone number, address.
- Order Information: Purchase history, payment details (processed securely).
- Technical Information: IP address, browser type, device information.
- Communication Data: Messages, inquiries, customer support interactions.
3. How We Use Your Data
We process your personal data for the following purposes:
- To process and fulfill your orders.
- To provide customer service and support.
- To improve our website, products, and services.
- To send updates, promotions, and marketing (with your consent).
- To comply with legal and regulatory requirements.
4. Legal Basis for Processing Data
We process your personal data based on the following lawful grounds:
- Consent: When you opt-in to marketing communications.
- Contractual Obligation: To process orders and provide services.
- Legal Compliance: To meet regulatory and tax obligations.
- Legitimate Interest: To improve user experience and prevent fraud.
5. Data Sharing & Third Parties
We do not sell your personal data. However, we may share your data with:
- Payment processors for secure transactions.
- Shipping providers to deliver your orders.
- Legal authorities if required by law.
6. Data Security
We implement strict security measures to protect your data from unauthorized access, loss, or misuse. This includes encryption, secure payment gateways, and restricted access to personal data.
7. Your Rights Under GDPR
As a data subject, you have the following rights:
- Right to Access: Request a copy of your personal data.
- Right to Rectification: Correct inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data.
- Right to Restrict Processing: Limit how we use your data.
- Right to Data Portability: Transfer your data to another service.
- Right to Object: Withdraw consent for marketing at any time.
8. How to Exercise Your Rights
To make a data request, contact us at info@bumseating.co.za with the subject line "GDPR Data Request". We will respond within 30 days.
9. Data Retention
We retain personal data only for as long as necessary to fulfill legal, contractual, and operational obligations. After this period, data is securely deleted.
10. Changes to This Policy
We may update this GDPR Policy periodically. Any changes will be posted on our website, and we encourage you to review it regularly.
11. Contact Us
If you have any questions about this GDPR Policy or how we handle your data, contact us at:
? Email: info@bumseating.co.za
? Phone: +27 82 933 5302
