Accessibility Policy
Bum Seating | Rigel Avenue, Pretoria, South Africa 0181
? Email: info@bumseating.co.za | ? Phone: +27 82 933 5302
1. Introduction
Bum Seating is committed to making our website and services accessible to all individuals, including those with disabilities. We strive to provide an inclusive shopping experience that ensures equal access to our products and information.
2. Our Commitment to Accessibility
We are actively working to improve accessibility by:
- Ensuring our website is navigable by keyboard and screen readers.
- Providing clear and readable text with high contrast for visibility.
- Using alt text for images to assist visually impaired users.
- Offering multiple ways to contact customer support for assistance.
3. Web Accessibility Standards
We aim to comply with Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level, which includes:
- Perceivable Content: Clear text, alt text for images, and transcripts for multimedia.
- Operable Interface: Keyboard accessibility and easy navigation.
- Understandable Information: Simple and readable language.
- Robust Compatibility: Support for assistive technologies like screen readers.
4. Assistance & Support
If you have difficulty accessing any part of our website or need assistance with placing an order, please contact us:
? Email: info@bumseating.co.za
? Phone: +27 82 933 5302
5. Feedback & Continuous Improvement
We value user feedback to enhance accessibility. If you encounter any issues, please let us know so we can improve your experience.
6. Alternative Access Methods
If you experience accessibility challenges, you can:
- Call our support team for assistance.
- Email us to request information in an accessible format.
- Visit our physical store at Rigel Avenue, Pretoria, South Africa 0181 for personalized assistance.
7. Review & Updates
This policy is reviewed regularly to improve accessibility. We remain committed to providing an inclusive experience for all customers.
